Drawing from experience working and studying in four countries on two continents, Francis combines analysis and design to help people understand and communicate their information better. Before founding Voilà, he worked in Geneva, Switzerland teaching diplomats from developing countries about international economics, in Washington D.C. at the World Bank Group to establish partnerships for the sustainable development of the private sector in emerging markets, and as a business intelligence officer managing and designing analytical reports. Francis holds a master's degree in Political Science from Université Laval in Quebec City and a master's degree in Development Studies from the London School of Economics.